Verify Your done888 Account
Verification is how we make sure your withdrawals go to the right person and your account stays protected. The process asks for a government-issued photo ID — a national ID card or passport — and a quick match against the mobile number linked to your bKash, Nagad or Rocket wallet. Upload clear photos of both sides of your document from the account
settings page. Our team reviews submissions and confirms by in-app notification. A verified account also removes any withdrawal holds, so it is worth completing early rather than at the point you want to cash out.
- Gather your document — Have your national ID card or passport ready — both sides need to be clearly photographed.
- Upload from account settings — Go to account settings, find the verification section, and upload the document photos from your phone.
- Wallet number match — We check that the mobile number on your wallet matches what is registered in your done888 account.
- Confirmation sent — Our team reviews and sends an in-app notification once your account is verified and all withdrawal holds are cleared.