What We Collect and Why We Keep It
When you open an account, we collect the details you provide: your name, contact number, and the payment method you register — whether that is bKash, Nagad or Rocket. We also record transactional data each time you deposit or withdraw through those wallets, because payment processors
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require a traceable record for each transfer. Device identifiers and session logs are collected automatically when you access the platform from a mobile or desktop browser; this helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to
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third parties for marketing purposes. Data shared with payment partners — for example, to verify a bKash sender number against your account — is limited strictly to what that verification step requires. We retain account records for as long as your account remains active and for
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a further period as required under applicable financial compliance obligations. If your account is closed, we will remove personally identifiable information from active systems within a reasonable timeframe, retaining only what we are required to hold. Eligibility to hold an account depends on your local law
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and the regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.